Patients are the new payers, accounting for as much as 20-30% of hospital revenues, but many healthcare providers still struggle to create a consumer-friendly financial experience. Hennepin Healthcare has made consumerism as key focus across the system, including in the revenue cycle. By providing patients an intuitive, convenient, self-service way to understand and pay their out of pocket costs, Hennepin has achieved high levels of patient satisfaction while collecting more effectively on patient responsibility. Attend this webinar to learn how Hennepin executed on their strategy to be patient first in the revenue cycle and the results they have seen from the efforts.